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Top 5 Enterprise Level Shopify Apps for a Future-Proof Tech Stack

10 minute read - - Aug 13, 2019

From Subscriptions to Loyalty Programs, these 5 apps excel at providing the value that is promised.

Our criteria for picking this apps out from competitors on the market was:

  • Excellent customer support
  • Solid, stable tech infrastructure
  • Seemless Shopify API Integration
  • Integrations with other apps in the ecosystem

Subscriptions – ReCharge

From the App Makers:

ReCharge is the only Shopify Plus-approved platform for recurring billing. We work with 1000s of merchants and power some of the largest subscription stores on Shopify such as Soylent, Hubble Contacts, LOLA, Dr. Axe, and Death Wish Coffee.”

Our Review:

ReCharge has emerged as the leading subscription app for Shopify Stores. A solid API, integrations with dozens of other apps, and excellent customer service make them a reliable app.

Email – Klaviyo

From The App Makers:

“There is only one way to grow your Shopify store—by building high-quality, customer relationships. Most marketing software claims to do this, but never delivers on the promises. Klaviyo is different. Klaviyo allows you to listen for and understand cues from your visitors, subscribers, and customers, and enables you to easily turn that information into valuable, relevant messages.”

Our Review:

Being a great email service provider (ESP) is tough to pull-off for both small and enterprise level clients. It’s Klaviyo’s excellent integration with Shopify and other apps that makes them stand out from competitors like Cordial, Sailthru, SendGrid, and Bronto.

SMS – Postscript

From The App Makers:

Postscript is a powerful, easy-to-use Shopify SMS and MMS marketing platform.”

“Send text message campaigns and see the replies from your customers, create marketing automations, and drive new revenue. Live chat with your customers to grow LTV and repeat purchase rate!”

Our Review:

Comparably new to the app marketplace – Postscript does what it markets and does it well. Run by a couple of sharp founders, Alex and Adam, Postsript can be set up in under 10 minutes. They are compliant in the ways they recommend gathering phone opt-ins, have effective automation tools powered by Shopify’s API, easy customer segmentation, and can provide you with instant value to supplement marketing.

Customer Service – Gorgias

From The App Makers:

Gorgias is a helpdesk (help center or customer support) for Ecommerce stores that allows your customer service team to manage all of your support in one place. Top Shopify stores use Gorgias to reduce ticket first response time and increase the efficiency of their customer support teams.”

Our Review:

Fast moving competitors to Zendesk, Gorgias is aiming to gain market-share by providing easier onboarding, quick Shopify integration, and including crucial customer data like subscription info from ReCharge and Loyalty points from Smile.io.

Where they are falling short so far is data & analytics. Pretty limited compared to Zendesk, but the focus of incorporating other Shopify apps into the user view is a big advantage. If they can move quickly on developing better data visualization than Zendesk – then Gorgias would be a no-brainer.

Loyalty – Smile.io

From The App Makers:

“Your customers become more valuable the more they shop and engage with your brand. A rewards program gives you an easy way to encourage the behaviour that builds emotional connections and customer loyalty.”

Our Review:

Spreading happiness is ingrained in this company. From their name, “Smile.io” to how they greet new clients (by sending a personalized welcome message full of genuine smiles). Smile.io runs great out of the box, but their API, custom events, and integration with Shopify Flow make Smile a great app for a custom Loyalty Program.

App Links

  1. Recharge Subscriptions
  2. Klaviyo ESP
  3. Postscript SMS
  4. Gorgias Customer Support
  5. Smile.io Loyalty Program

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